Shipping policy
Shipping Policy – GoCartix
At GoCartix, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy carefully before placing your order.
Order Processing
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All orders are processed within 1–3 business days after payment confirmation.
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Orders are not processed or shipped on weekends or public holidays.
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During high-demand sales or promotional periods, processing times may be slightly delayed.
Shipping Time
Estimated delivery times may vary depending on your location:
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Local Orders: 2–5 business days
Please note that delivery times are estimates and may be affected by customs, weather conditions, or courier delays.
Shipping Charges
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Shipping charges are calculated at checkout based on your delivery location and selected shipping method.
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Free shipping promotions may apply on selected products or order values.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Lost or Delayed Packages
GoCartix is not responsible for delays caused by shipping carriers, customs clearance, or incorrect shipping information provided by customers.
If your package appears lost or significantly delayed, please contact us and we will assist you in resolving the issue.
Incorrect Address
Customers are responsible for providing accurate shipping information. Orders shipped to incorrect addresses provided by the customer may incur additional shipping fees.
Damaged Items
If your order arrives damaged:
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Take clear photos of the damaged package and product.
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Contact us within 48 hours of delivery.
We will review the issue and provide a replacement or appropriate solution.
Contact Us
For any shipping-related questions or support, please contact:
Email: gocartixstore@gmail.com
Thank you for shopping with GoCartix!